Privacy Policy

Introduction

PlutoLabs L.L.C ("we," "us," or "our") operates Formoy (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered design platform. By using the Service, you consent to the data practices described in this policy.

Information We Collect

Account Information: When you create an account, we collect your email address, name, and organization information through our authentication provider, Clerk.

Usage Data: We collect information about how you interact with the Service, including designs created, AI generation prompts, and feature usage patterns.

Uploaded Content: We store the designs, brand assets (logos, colors, fonts), and other files you upload to the Service.

Technical Data: We automatically collect IP addresses, browser type, device information, and cookies for analytics and service improvement.

How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process AI generation requests and improve our AI models
• Authenticate users and manage accounts
• Process payments and manage subscriptions
• Send service-related notifications and updates
• Monitor and analyze usage patterns to improve the Service
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

AI and Machine Learning

When you use our AI features:

• Your prompts and generated content may be processed by third-party AI providers (OpenAI, etc.)
• We do not use your private designs or brand assets to train our own AI models without explicit consent
• Anonymous usage patterns may be used to improve our services
• You retain ownership of AI-generated outputs

Data Storage and Security

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit (TLS) and at rest
• We use secure cloud infrastructure (Vercel, Neon, Cloudflare R2)
• Regular security audits and penetration testing
• Access controls and authentication requirements for all systems

Despite these measures, no internet transmission is completely secure. We cannot guarantee absolute security of your data.

Data Sharing and Third Parties

We may share your information with:

• Service Providers: Third-party vendors who help us operate the Service (hosting, payment processing, analytics, AI services)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Export your data in a portable format
• Object to certain processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@plutolabs.io

Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain data for legitimate business purposes (fraud prevention, legal compliance) or as required by law. AI training data derived from your usage is anonymized and may be retained longer.

Children's Privacy

The Service is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

PlutoLabs L.L.C
Email: privacy@plutolabs.io